(ASSOCIATE) DIRECTOR UX & EXPERIENCE DESIGN - (m/w/d) am Standort Frankfurt gesucht - MRM//McCANN Deutschland

The User Experience team at MRM drives new thinking and techniques. Responsible for the development of innovative customer experiences across a wide variety of channels and devices, the team uses their own research, ideation and design, with minimal direction.

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As a Group Director, you will lead research, ideation and design, while managing other members of the UX team – often for several projects at once. You will be responsible for the creation of customer experiences across channels and devices – through the entire product lifecycle. From define stages, identifying requirements, KPIs and UX strategy, through to final experience design, you will be accountable for the creation of the highest quality user experience deliverables.

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You will work in an autonomous and collaborative manner, leading team members in collaboration with other disciplines. You will be expected to come up with ideas of how best to deliver your work to the highest standards you will be the key UX champion/contact with your clients: helping to share ideas while managing client expectations and participation in the UX design process.

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YOUR WEEK

60% Product Creation

20% Inspiring, overseeing, reviewing and uplifting the team’s work

10% Sharing progress and work with clients

10% Planning and collaborating with project discipline leads

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Über Dich

Do you excel when working in a team? Are you fascinated by the endless possibilities that technology brings to marketing? Are you ready to transform our world?

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Anforderungen

Apply solid user experience and usability principles while looking for opportunities to innovate.
Demonstrate excellent knowledge of all aspects of User Centred Design and have the ability to apply them flexibly across a variety of project types.
Able to use/introduce more advanced UCD techniques (rapid prototyping, remote testing etc.) to improve efficiency in the user experience process and the quality of the solution.
Awareness of Service Design techniques and how these can be applied to
digital user experience.
Able to contribute at a high level to overall strategic client approach, taking into account relevant marketplace, consumer and technology factors.
Able to develop UX solutions for a wide variety of platforms and devices.
Plan and manager large-scale projects; identifying activities that need to be carried out, plus the efforts needed to complete them, in a completely structured way for large-scale and complex projects with multiple workstreams.
Promote collaborative work practices and identify opportunities to improve quality and increase efficiency through collaborative design.
Take an active role in new business pitches for the account where appropriate.
Leverage relationships to extend MRM’s remit with client organisations and seek out opportunities with related client brands.
Provide direction, leadership, and guidance to members of the User Experience team and ensure the team has a high level of morale

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Bildung/Erfahrung

Extensive information architecture/content strategy/user experience/usability experience for blue-chip clients.
Experience of line management and team development.
Experience of working with standard IA and UCD tools and processes.
Solid understanding of innovative technologies.
Experience of content management systems and e-commerce.
Experience of cross-platform design.
Knowledge of designing for social is highly beneficial.

(ASSOCIATE) DIRECTOR UX & EXPERIENCE DESIGN - (m/w/d)

Über Dich

Anforderungen

Bildung/Erfahrung

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